- Existing network did not support the business requirements and unhappy with the current IT Partners project deployment capabilitie
- Undertook network audit, to understand the overall topology and evaluate individual areas of the network (Security Platform, Server Environment, etc). Identified risks to the business and provided solutions for;
- Customer interfacing services
- failover between the primary and disaster recover site
- requirements to maintain their ISO27001
- As E‑docs systems are customer facing and used for document management, there was a particular focus on malware. Breathe provided additional software and firewalling functionality to strengthen safeguards against malware such as WannaCry Ransomware.
- Ongoing managed services provided by Breathe, specifically focusing on the backend systems (24/7 monitoring and emergency support) and escalation support for the internal desktop support team.